Clinical Case Management Programme
Our team of dedicated doctors and nurses provide support to customers diagnosed with serious or complex health conditions.
Global Telehealth
Access care, anytime, anywhere with our Global Telehealth service.
What is Global Telehealth
Our Global Telehealth service gives you access to licensed doctors around the world for non-emergency health issues. They can provide you with a diagnosis for non-emergency health conditions, help you prepare for an upcoming consultation or hospitalization, or discuss any medication or treatment plan with you.
At Cigna we know very well the struggles of life abroad when it comes to healthcare, which is why we want to make it a bit easier for you. Global Telehealth provides our customers access to speak directly to a highly qualified doctor on the phone or video call, no matter where you are in the world.
How to access this service
If you are a Cigna Global customer and you are experiencing non-emergency symptoms that you may want to discuss with a doctor, all you have to do is contact our Customer Care team. They will help arrange a callback, usually within 24 hours, in your chosen language
- Inside US: 1 800 835 7677
- Outside US: +44 (0)1475788182
- You can also arrange a telephone or video consultation from the Cigna Wellbeing™ App.
Speak to a doctor, anytime, anywhere
Free consultation
It’s an alternative to doctor office or clinic visits – with no deductibles or cost share payments.
Multilingual
Obtain around the clock access to doctors, usually within 24 hours (depending on language preference).
Medical Expertise
Speak to our highly qualified doctors who are well-versed in international healthcare.
Instant advice
Discuss your symptoms for instant medical advice and recommendations on how to get the best care.
Additional Services
Cigna Wellbeing™ App
Easily access a suite of healthcare tools through the Cigna Wellbeing™ App.
Your Wellness Companion
You will be matched with a counsellor or coach who best meets your particular needs.