* Paid in full up to the annual inpatient and daypatient benefit maximum.
We offer three areas of coverage for you to choose from depending on your specific healthcare needs:
Option 1: Asia only coverage excluding China, Hong Kong and Singapore. This includes: Armenia, Azerbaijan, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Georgia, India, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Lao People’s Democratic Republic, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Pakistan, Philippines, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Timor-Leste, Turkmenistan, Uzbekistan and Vietnam.
Option 2: Worldwide excluding USA coverage
Option 3: Worldwide coverage
In most cases we can pay the treatment provider directly if you receive treatment in our network hospital, medical facility, or clinic in Thailand. If you contact our Customer Care team prior to treatment we can liaise directly with your provider to arrange direct billing. You can also see a list of providers with direct billing in your secure online Customer Area.
Yes, our Global Telehealth service gives you access to licensed doctors around the world for non-emergency health issues. We can arrange a callback appointment for you often on the same day, or you can arrange a telephone or video consultation from the Cigna Wellbeing™ app.
All our customers have access to our Clinical Case Management programme which provides personalised support and assistance from our dedicated nurses and doctors when you're diagnosed with a condition requiring special support. Also as part of this programme, you have access to our Chronic Condition programme which aims to help you better understand, manage and improve your condition, and our Decision Support programme which gives you access to global medical experts for advice on your individual diagnosis and treatment plan.
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