Contact Us

Sales Team

Phone: + 44 (0)1475 492119 (Mon-Fri 8am-8pm GMT)

Address: Sales Manager, Cigna Global Health Options, The Grosvenor Building, 72 Gordon Street, Glasgow, Scotland, G1 3RS

Customer Care Team/Treatment Approval Team 24/7 Helpline


The contact details below are for customers with Individual Private Medical Insurance policies. Please have your policy number to hand, which will begin with a '9'


Phone: +44 (0)1475 788182

Fax: +44 (0)1475 492113


Address: Cigna Global Health Options, Customer Service, 1 Knowe Road, Greenock, Scotland, PA15 4RJ

Inside the USA

Phone: 800 835 7677

Fax: 855358 6457

Address: Cigna International, PO Box 15964, Wilmington, Delaware 19850, USA

Inside Hong Kong

Phone: 2297 5210

Address: Cigna Worldwide General Insurance Company Ltd, Cigna Global Health Options, Customer Service, 16/F, International Trade Tower, 348 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong SAR


Inside Singapore

Phone: 800 1865047

Address: Cigna Europe Insurance Company S.A.-N.V. – Singapore Branch. 152 Beach Road, #33-05/06, The Gateway East, Singapore 189721

Inside UAE Dubai

Phone: 043620600


Address: Cigna Insurance Middle East S.A.L, The Offices 3 at One Central, Dubai World Trade Centre, Office No.111, Level 1, Po Box 3664, Dubai, United Arab Emirates


Dubai Healthguard Policies - Complaints

Cigna Insurance Middle East S.A.L (CIME):

Dubai Health Authority (DHA):

Cigna is used by over 95 million customers worldwide. Join them.