Search Contact us Menu
  • Types of Cover Individuals & Families Where We Cover
    Top Destinations We Cover
    Resources For Members
  • Our Plans Employers
    For Members
  • Our Plans IGO/NGO & Government For Members
  • Health Blog Topics
  • Individuals & Families

  • Employers

  • IGO/NGO & Government

  • Health Blog

  • For Providers
  • For Brokers

  • Home Individuals & Families Help

    Managing your Plan

    Managing your plan

    Your secure online customer area is the easiest way for you to manage your policy and access all the information related to your plan.

    What can you do in your secure customer area?

    • View your policy documents, including your certificate of Insurance and Cigna ID cards for all beneficiaries
    • View any special exclusions that are applied to your policy
    • View the benefits your plan includes
    • View a summary of your premium payments
    • Easily submit and track the status of your claims
    • Update your details if required

    Log into your customer area

    Spanish domestic plan members

    If you’re a Spanish domestic plan member you can manage your policy in your dedicated area.

    Log in to Spain domestic member area

    Need help? Get in touch with our customer team by email

    Want us to call you back?

    © 2025 Cigna Healthcare. All rights reserved.

    *Please note, this is a representation of the benefits available and does not contain the terms, conditions, and exclusions specific to each benefit. The benefits may be subject to change. Some benefits may be part of an optional module. Please see the Customer Guide for full details.

    This website is provided by Cigna European Services (UK) Limited, a company incorporated in England and Wales having its registered address at 13th Floor, 5 Aldermanbury Square, London EC2V 7HR and registered number 00199739. The Cigna Healthcare name, logo and other Cigna Healthcare marks are owned by Cigna Intellectual Property, Inc., licensed for use by The Cigna Group and its operating subsidiaries.