Individuals & Families

Help

Managing your Plan

Managing your plan

Your secure online customer area is the easiest way for you to manage your policy and access all the information related to your plan.

What can you do in your secure customer area?

View your policy documents, including your certificate of Insurance and Cigna ID cards for all beneficiaries
View any special exclusions that are applied to your policy
View the benefits your plan includes
View a summary of your premium payments
Easily submit and track the status of your claims
Update your details if required

Log into your customer area

Spanish domestic plan members

If you’re a Spanish domestic plan member you can manage your policy in your dedicated area.

Log in to Spain domestic member area

Log in to your individuals and families customer area

Review your policy documents
Access claim forms
Find hospitals, physicians, clinics and health and wellness specialists

Need help? Get in touch with our customer team by email

Want us to call you back?

Request a Call back