Contact Us: Cigna Global Customer Support

Worldwide

The contact details below are for customers with Individual Private Medical Insurance policies. Please have your policy number to hand, which will begin with a '9'

Online: Customer Area Login

Phone: +44 (0)1475 788182

Fax: +44 (0)1475 492113

Email: cignaglobal_customer.care@cigna.com  

Address: Cigna Global Health Options, Customer Service, 1 Knowe Road, Greenock, Scotland, PA15 4RJ

Inside the USA

Phone: 800 835 7677

Fax: 855358 6457

Address: Cigna International, PO Box 15964, Wilmington, Delaware 19850, USA

Inside Hong Kong

Phone: 2297 5210

Address: Cigna Worldwide General Insurance Company Ltd, Cigna Global Health Options, Customer Service, 16/F, International Trade Tower, 348 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong SAR

Inside Singapore

Phone: 800 1865047

Address: Cigna Europe Insurance Company S.A.-N.V. – Singapore Branch. 152 Beach Road, #33-05/06, The Gateway East, Singapore 189721

Inside UAE Dubai

Phone: 043620600

Email: service.healthguard@cigna.com

Address: Cigna Insurance Middle East S.A.L, The Offices 3 at One Central, Dubai World Trade Centre, Office No.111, Level 1, Po Box 3664, Dubai, United Arab Emirates

Dubai Healthguard Policies - Complaints

Cigna Insurance Middle East S.A.L (CIME)

Email: complaints.healthguard@cigna.com

Dubai Health Authority (DHA)

Schedule a call with our Sales Team when it best suits you:

Europe

USA and Rest of The World

Phone: + 44 (0)1475 492119 (Mon-Fri 8am-8pm GMT) 

Email us

Address: Sales Manager, Cigna Global Health Options, The Grosvenor Building, 72 Gordon Street, Glasgow, Scotland, G1 3RS

Send a secure email through Cigna Envoy or the Mobile App.

Customer Service Centre Numbers

Your company is based in Europe

• If calling from the US, please call +1 800 768 1725
• If calling from outside the US, please call +44 (0) 1475 492197
• If calling from Italy, please call +39800582777
• If calling from Germany, please call +498001826333

Your company is based in US/North American

• From inside the U.S.: +1 302.797.3100 / +1 800.441.2668
• From outside the U.S.: + 800 253 7052 1

The International Access Code for the country you are in must be dialled first.*

For example:

• Dialling from China: 00* 800 253 7052 1
• Dialling from Hong Kong: 001* 800 253 7052 1
• Dialling from UK: 00* 800 253 7052 1
• Dialling from Germany: +49 800 182 6333
• Dialling from Italy: +39 800 582 777

 Call collect – charges will be accepted by Cigna.

*International Access Codes are standard codes used to make calls outside the country from which the call is being made. This is sometimes referred to as an exit code. See http:/www.howtocallabroad.com/codes.html for your country’s access code.

Request a call back

Envoy contact information

For Cigna Global Health Benefits clients in the Americas, you can also email: globalsales@cigna.com

SME employer who needs international health insurance cover for a small group on work assignment abroad? 

Get a Quote

For large corporate organisations please request a call back.

For questions about your medical insurance plan, your claims or in case of emergency, please use the dedicated contact details on your membership card or on your personal webpages.

Best times to call [PDF]

For sales enquiries you can fill in the request a quote form, or send us a message.