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    Contact for Providers

    Contact Global Individual Health Care Team for providers

    Following contact details are for patients with policy numbers starting with “9”. If not, please view regional contact details.

    Contact Customer Care and Treatment Approval Team

    Worldwide

    The contact details below are for customers with Individual Private Medical Insurance policies. Please have your policy number to hand, which will begin with a '9'

    Online:  Customer Area Login

    Phone:  +44 (0)1475 788182

    Fax:  +44 (0)1475 492113

    Email:  cignaglobal_customer.care@cigna.com

    Address:  Cigna Global Health Options, Customer Service, 1 Knowe Road, Greenock, Scotland, PA15 4RJ


    Inside the USA

    Toll Free:  800 835 7677

    Fax:  855358 6457

    Address:  Cigna International, PO Box 15964, Wilmington, Delaware 19850, USA

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    *Please note, this is a representation of the benefits available and does not contain the terms, conditions, and exclusions specific to each benefit. The benefits may be subject to change. Some benefits may be part of an optional module. Please see the Customer Guide for full details.

    This website is provided by Cigna European Services (UK) Limited, a company incorporated in England and Wales having its registered address at 13th Floor, 5 Aldermanbury Square, London EC2V 7HR and registered number 00199739. The Cigna Healthcare name, logo and other Cigna Healthcare marks are owned by Cigna Intellectual Property, Inc., licensed for use by The Cigna Group and its operating subsidiaries.