Contact for Providers
Following contact details are for patients with policy numbers starting with “9”. If not, please view regional contact details.
Worldwide
The contact details below are for customers with Individual Private Medical Insurance policies. Please have your policy number to hand, which will begin with a '9'
Online:  Customer Area Login
Phone:  +44 (0)1475 788182
Fax:  +44 (0)1475 492113
Email:  cignaglobal_customer.care@cigna.com
Address:  Cigna Global Health Options, Customer Service, 1 Knowe Road, Greenock, Scotland, PA15 4RJ
Inside the USA
Toll Free:  800 835 7677
Fax:  855358 6457
Address:  Cigna International, PO Box 15964, Wilmington, Delaware 19850, USA
Whether you wish to speak to our sales team or get general help if you are already a Cigna member, we’ll get you to the right information.
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*Please note, this is a representation of the benefits available and does not contain the terms, conditions, and exclusions specific to each benefit. The benefits may be subject to change. Some benefits may be part of an optional module. Please see the Customer Guide for full details.
This website is provided by Cigna European Services (UK) Limited, a company incorporated in England and Wales having its registered address at 13th Floor, 5 Aldermanbury Square, London EC2V 7HR and registered number 00199739. The Cigna Healthcare name, logo and other Cigna Healthcare marks are owned by Cigna Intellectual Property, Inc., licensed for use by The Cigna Group and its operating subsidiaries.