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  • Cigna Global Telehealth

    Access care, anytime, anywhere with our Global Telehealth service.

    What is Global Telehealth

    Our Global Telehealth service gives you access to licensed doctors around the world for non-emergency health issues. They can provide you with a diagnosis for non-emergency health conditions, help you prepare for an upcoming consultation or hospitalization, or discuss any medication or treatment plan with you.

    At Cigna we know very well the struggles of life abroad when it comes to healthcare, which is why we want to make it a bit easier for you. Global Telehealth provides our customers access to speak directly to a highly qualified doctor on the phone or video call, no matter where you are in the world.

    How to access this service

    If you are a Cigna Global customer and you are experiencing non-emergency symptoms that you may want to discuss with a doctor, all you have to do is contact our Customer Care team. They will help arrange a callback, usually within 24 hours, in your chosen language

    Find out more about the Cigna Wellbeing™ App

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    Speak to a doctor, anytime, anywhere

    Free consultation

    It’s an alternative to doctor office or clinic visits – with no deductibles or cost share payments.

    Medical Expertise

    Speak to our highly qualified doctors who are well-versed in international healthcare.

    Multilingual

    Obtain around the clock access to doctors, usually within 24 hours (depending on language preference).

    Instant advice

    Discuss your symptoms for instant medical advice and recommendations on how to get the best care.

    Additional Services

    Clinical Case Management ProgrammeOur team of dedicated doctors and nurses provide support to customers diagnosed with serious or complex health conditions.
    Cigna Wellbeing™ AppEasily access a suite of healthcare tools through the Cigna Wellbeing™ App.
    Your Wellness CompanionYou will be matched with a counsellor or coach who best meets your particular needs.

    © 2025 Cigna Healthcare. All rights reserved.

    *Please note, this is a representation of the benefits available and does not contain the terms, conditions, and exclusions specific to each benefit. The benefits may be subject to change. Some benefits may be part of an optional module. Please see the Customer Guide for full details.

    This website is provided by Cigna European Services (UK) Limited, a company incorporated in England and Wales having its registered address at 13th Floor, 5 Aldermanbury Square, London EC2V 7HR and registered number 00199739. The Cigna Healthcare name, logo and other Cigna Healthcare marks are owned by Cigna Intellectual Property, Inc., licensed for use by The Cigna Group and its operating subsidiaries.